About us
A steady place to begin again
Fountain Point began with a simple belief: that everyone deserves to be truly heard, and that hope can be rebuilt with the right person beside you.
Our story
Named for the moment change begins
A fountain has a point where the water first rises, and from that single point every ripple spreads. Counselling works the same way. One honest conversation, one small shift, and the pattern of everything downstream begins to change.
We are a small team of experienced counsellors who care deeply about doing this well. There is no waiting room hush or clinical distance here, just warmth, real listening, and the steady sense that you are not carrying this alone.
Whether you come to the room or meet us by secure video, the care is the same: calm, unhurried, and shaped entirely around you.
What we believe
The principles that guide every session
These are not words on a wall. They shape how we show up for you, every time.
You set the pace
There is no rush and no script. We follow your lead and meet you exactly where you are today.
A genuine conversation
Counselling here feels human. You talk with someone who listens closely, without judgement, and stays with you.
Held in confidence
What you share stays between us, within clear ethical limits we explain up front. Your privacy is protected.
Room to grow
Small changes ripple outward. We help you find the next steady step and build on it, session by session.
Confidentiality and ethics
Your trust is looked after with care
What you share stays between us. We follow the ethical standards of our profession, explain the clear and limited situations where we are required to act, and always talk you through consent before we begin. You stay in control of your own story.